JIET OPEN ACCESS

Journal of Intelligence and Engineering Technology

ISSN:Pending (print) | ISSN:Pending (online) | Publication Frequency: Quarterly

OPEN ACCESS|Research Article||22 June 2026

Design of an AI Agent-Driven Long-Tail Intent Perception Framework for Intelligent Customer Service in Low-Resource Environments

Yanyan Zhang

Carnegie Mellon University

zhangyanyanusa@gmail.com

Carnegie Mellon University, US, zhangyanyanusa@gmail.com.

* Corresponding Author1: Yanyan Zhang, E-Mail: zhangyanyanusa@gmail.com

PDF Document

cc Copyright © 2025 The Author(s). Published by Southern United Academy of Sciences.
This work is licensed under a Creative Commons Attribution 4.0 International License , which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

Persistent Identifiers

This journal is assigned the following persistent identifiers:

Abstracting and Indexing

This journal is indexed and abstracted by the following services:

Quality Assurance

To ensure the originality and academic integrity of submitted manuscripts, all articles undergo screening using:

Archiving Services

This journal uses the following services for long-term preservation.

Journal of Intelligence and Engineering Technology (JIET)
Published by Southern United Academy of Sciences Limited ISNI: 0000000512776460, operated by the Publications Division.