Open Access Research Article CC BY 4.0 Published 22 June 2026

Design of an AI Agent-Driven Long-Tail Intent Perception Framework for Intelligent Customer Service in Low-Resource Environments

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  1. 1 Carnegie Mellon University

* Corresponding author: Yanyan Zhang · zhangyanyanusa@gmail.com

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Copyright © 2026 The Author(s). Published by Southern United Academy of Sciences.
This work is licensed under a Creative Commons Attribution 4.0 International License , which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.